Reviews

Jevin was respectful, kind and very capable made it clear to me in layman’s terms what he was doing. Fantastic office staff with helpful over the phone advise. ?

Positive: Responsiveness

Service: Heating system repair

Our pups chewed up our wire behind the AC unit which resulted in no AC. I called Fresh Air, L. P. for emergency service and got an answer almost immediately. The technician, Jevin, called and explained everything before heading over. Upon arrival he was very kind, professional and knowledgeable. He knew exactly what needed to be repaired and got right to work. Right around an hour and our AC was back up and running! After repairs, he patiently waited to make sure our system was running properly. He also gave us maintenance tips to keep our system running like new. Thank you so much Jevin and Fresh Air, L.P.!!! I will definitely suggest you to everyone for their AC/heating needs!!!

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

Services: A/C system repair, Thermostat repair

I called for a potentially urgent concern at 8am and they arrived by noon. They fixed my issue and performed a pending winterizing portion of my maintenance plan. Great customer service! Jevin is a great technician and takes the time to explain what’s wrong. Working with Fresh Air is a pleasure !

Positive: Professionalism, Responsiveness

Service: A/C system repair

The company responded to my email inquiry within a reasonable period of time. Jev, the technician was personable and knowledgeable. He found the problem, was able to obtain the necessary circuit board an hour from my home, then come back and fix the issue the same day. He also took time to explain parts of my HVAC of which I was not aware but needed to know. I will use them again

Service: A/C system repair

Fresh Air was definitely a surprise for us- we had our first floor AC unit break down where the second floor AC overcompensated. We originally called John Moore to come out to repair. They came the next day and told us that the fan had died and that they couldn't get the part until the next day. We happened upon Fresh Air in researching new AC units and we are so glad that we did! We called them at 8am- they arrived within 2 hours and not only HAD the parts, they identified that it was also the capacitor AND the fan motor. In calling them, they not only arrived with the parts, properly diagnosed the problem, and FIXED the problem before noon today. They also costed us HALF the amount of John Moore- and perhaps even less than that because JM hadn't included the capacitor. I would recommend (and will) Fresh Air LP to anyone. They were incredibly professional, transparent, and incredibly responsive.

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

Services: A/C system repair, A/C system maintenance